Tata Consultancy Services (TCS) has been associated with Kuwait Jazeera Airways to boost the transformation directed by AI aimed at improving customer experience and operational efficiency.
The collaboration aims to modernize the digital platforms of Jazeera Airways, including its website and mobile applications, and introduce an advanced chatbot with AI to improve customer experience.
As part of this, TCS will implement your experience in artificial intelligence, platform engineering and user experience design to create a trip without problems and hyperpersonalized for travelers.
“By livering tcs’ expertise in agent ai and platform Engineering, jazeera airways aims to unlock new revenue streams, enhance ITS Digital Channels and Deliver Hyper-Personalized Customer Experiences, Positioning Iself at The Forefront of InnoFront of InnoFront of Innovation of Innovation and Customer and customer and customer and customer and customer and customer and customer and customer and customer and customer and customer and customer and customer and customer and customer and customer-stomer, and customer-stomer and the client and customer-mopper-freaks and clients and customers Miersmersmers.
The CEO of the airline, Barathan Pasupathi, emphasized that the Association with TCS is laying the foundations for a new era focused on trips without problems and client -centered.
Jazeera Airways operates flights to more than 60 destinations in the Middle East, southern Asia and Europe, having served more than 5 million passengers since its inception in 2004 as the first private airline in Middle.
Posted on May 4, 2025