Hello Patient, a conversational company, has raised $ 22.5 million in Funds in Serie A, which will use more for more medical care organizations and increased its product, announced Thursday.
The Austin, Texas Startup, is integrated with the management of electronic health records and systems. It offers autonomous voice and SMS agents to respond calls and text messages of patients, program appointments, triage patients and monitor care. It works in urgent care, primary care, mental health, veterinary care, medspas and more. Company’s customers include Relive Med Spa and Octave Health.
“The Front for Medical Care is broken. In the US, the calls of patients and text messages are left unanswered due to personnel scarcity and the centers of so -called overvalue Hello patient, in an email. Cohen previously directed the product and consumer growth in Carbon Health, a primary and urgent care provider.
The round of series A was directed by Scale Venture Partners and included the participation of 8VC, Bling Capital, Max Ventures, Remus Capital and Firstlook Partners. In total, Hello patient has raised $ 30.2 million.
“We are looking for companies that solve the real operating bottlenecks in medical care, and Hello Patient is addressing one of the largest: the challenges of communication between patients and suppliers,” said Jeremy Kaufmann, partner in Scale Venture Partners, in the statement. “Hello patient, it stands out as the category that defines the patient participation platform, with an experienced equipment and an early traction of the client that shows that AI can fix the access gap in medical care.”
The financing will be used to climb your product by “expanding integrations into the main practice management systems and strengthening compliance/security,” Cohen said. Hello patient, he is also investing in his market strategy to the growing business sales and incorporation capacity. Finally, he is hiring through engineering, marketing and other departments, added Cohen.
“Our immediate objective is to climb to support the excessive demand we have had of the practice groups,” he said.
The financing occurs at a time when approximately 42% of the calls and text messages of the patients are occupied hours without response, according to the Announcement of Hello Patient. This is due to personnel scarcity and administrative burden in call centers.
The conversational has become a main area of interest for capitalists of risk of medical care. Other conversational companies include Abridge, Fabric Health and Hyro.AI.
Photo: Guido Mieth, Getty Images